30-Day Return Policy

We want you to be completely satisfied with your Karman purchase. If you're not happy with your order for any reason, we offer a hassle-free return process.

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Return Window

- 30 days from purchase date - Unused, unopened products in original packaging - If you've opened or used the product, we may still accept returns—email us to discuss

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How to Initiate a Return

1. Email us at support@karman-skin.com with your order number and reason for return 2. Include photos of the product and packaging if opened (helps us process faster) 3. We'll provide a prepaid return label via email 4. Ship it back using the return label we provide

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Refund Timeline

- Refunds processed within 5-7 business days of us receiving your return - Refund goes to your original payment method (typically 1-2 business days to appear in your account) - Return shipping: Free for defective products; covered by us if it's our mistake. If you're returning due to changed mind, return shipping is on you (we'll use a cost-effective carrier)

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What About Shipping Costs?

We cover return shipping for all defective or damaged products. If you're returning a product because it's not for you, we'll provide the label and you'll cover the return shipping cost (usually $2-5 depending on weight/location).

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Questions About Returns?

Email support@karman-skin.com or call [PHONE NUMBER] during business hours (Mon-Fri, 9am-5pm EST)

We're here to help and want you completely satisfied with every purchase.

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Last updated: May 10, 2026